Support Driven Expo presentation: Support Engineering 101

Notes

My speaker notes are a better guide to the topic than my slides.

Slides

Links

• a fool's Suggestions on How to Get Into Tech
• Matt Dale's Troubleshooting Guide
• The Effortless Experience (on goodreads.com)
• Choosing a first programming language from FreeCodeCamp
• a fool's Guide to Effective Bug Escalation
• good general purpose in-depth troubleshooting tutorial

Contact

This document was last modified on Friday, 22-Jun-2018 21:48:16 UTC.