In my (customer facing) words

These are some of my better answers to customers, visible many years later thanks to two public community forums I've participated in (where the Support team steps in to answer questions that benefit from an expert's touch.)

Netlify

At Netlify, I've written a substantial percentage of our seed content and responded to a large number of our customers' queries.


New Relic

From my days at New Relic, I've collected a baker's dozen of my favorite responses below, in no particular order. Since New Relic have moved the forums' layout around, these may be hard to read and I can no longer link directly to my own answers in a bit thread, but you're looking for responses from "fool".